Anthropic's privacy changed

REMOVEDAnthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal data when you use our website and other places where Anthropic may act as a data controller and link to this Privacy Policy-for example, when you use Anthropic's APIs or other products as a consumer for personal use (" Services "). It also describes your privacy rights. More information about your rights, and how to exercise them, is set out in the "Rights and Choices" section. This Policy does not apply where Anthropic acts as a "data processor," such as with respect to personal data we receive, process, store, or host when you use Anthropic's AI services as or through an enterprise customer, unless otherwise specified in this policy. In those cases, the enterprise customer company is the controller, and you can review their privacy policy for more information about how they handle your personal data.

ADDEDAnthropic is an AI safety and research company working to build reliable, interpretable, and steerable AI systems. This Privacy Policy explains how we collect, use, disclose, and process your personal data when you use our website and other places where Anthropic may act as a data controller and link to this Privacy Policy-for example, when you interact with Claude.ai or other products as a consumer for personal use (" Services "). This Privacy Policy also describes your privacy rights. More information about your rights, and how to exercise them, is set out in the "Rights and Choices" section.

1. Collection of Personal Data

REMOVEDWhen we refer to "personal data," we mean information that relates to you. We collect the following categories of personal data:

ADDEDWe collect the following categories of personal data:

Personal data you provide to us directly

REMOVEDIdentity and Contact Data: Anthropic may collect identifiers, such as your name and email address, when you sign up for an Anthropic account, to receive information on our Services, or submit an application for an employment opportunity. If you do not provide us with this information, we will not be able to administer your Anthropic account. We may also collect indirect identifiers (e.g., "USER12345") Payment Information: We will collect your payment information if you choose to purchase access to Anthropic's products and services. If you don't provide us with this information, we will not be able to facilitate payment for Anthropic's products and services. Professional Information: If you apply for employment with us, Anthropic may collect professional information, such as your employment history, your qualifications, and any other information contained in your CV or résumé. Prompts and Outputs: Our AI services allow you to submit text, documents, or other materials to the Services ("Prompts"), which generate responses based on your Prompts ("Outputs"). If you include personal data in your Prompts, we will collect that information and this information may be reproduced in the Outputs. Note, however, that Prompts and Outputs are subject to strict retention periods, as set out in Section 8 ("Data Retention") below, and that we take steps to de-identify such Prompts and Outputs when using them for our own purposes as a controller. Feedback on your use of our Services: Where applicable, we will collect your Feedback (as defined in our Terms of Service ) regarding Prompts and Outputs, and use it under your authorization to train and improve our Services. This might arise if, for example, you report that Claude returned inaccurate information in an Output, or if you rate an Output to your Prompt using the thumbs-up/thumbs-down icon. We may also collect and use this information for the same purposes when you use our enterprise services.

ADDEDIdentity and Contact Data: Anthropic collects identifiers, such as your name, email address, and phone number when you sign up for an Anthropic account, or to receive information on our Services. We may also collect indirect identifiers (e.g., "USER12345"). Payment Information: We may collect your payment information if you choose to purchase access to Anthropic's products and services. Inputs and Outputs: Our AI services allow you to prompt the Services in a variety of media including but not limited to the format of text, files and documents, photos and images, and other materials along with the metadata and other information contained therein ( "Prompts" or "Inputs" ), which generate responses ( "Outputs" or "Completions" ) based on your Inputs. If you include personal data in your Inputs, we will collect that information and this information may be reproduced in your Outputs. Feedback on your use of our Services: We appreciate feedback, including ideas and suggestions for improvement or rating an Output in response to an Input. If you rate an Output in response to an Input-for example, by using the thumbs up/thumbs down icon-we will store the related conversation as part of your Feedback. Communication Information: If you communicate with us, we collect your name, contact information, and the contents of any messages you send.

Personal data we receive automatically from your use of the Services

REMOVEDWhen you use the Services, we may also receive certain technical data automatically (together "Technical Information" ). This includes: Internet or other electronic network activity information, including your device type. IP address (including information about the location of the device derived from your IP address). Device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers. Information about your device and operating system, such as time zone setting and location, operating system and platform. Information about your browser, such as browser type and version, browser plug in types and versions. Internet service provider. Pages that you visit before and after the website, browsing history, search history, and the date and time of your visit. Information about the links you click, pages you view, and other information about how you use the Services. The technology on the devices you use to access the Services. Standard server log information. If you or your device experiences an error, we may collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. In these contexts, Anthropic receives personal data from the following categories of sources: directly from you, such as when you interact with the Anthropic website, and from internet service providers.

ADDEDWhen you use the Services, we also receive certain technical data automatically (described below, collectively " Technical Information "). This includes: Device and Connection Information. Consistent with your device or browser permissions, your device or browser automatically sends us information about when and how you install, access, or use our Services. This includes information such as your device type, operating system information, browser information and web page referers, mobile network, connection information, mobile operator or internet service provider (ISP), time zone setting, IP address (including information about the location of the device derived from your IP address), identifiers (including device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers). Usage Information. We collect information about your use of the Services, such as the dates and times of access, browsing history, search, information about the links you click, pages you view, and other information about how you use the Services, and technology on the devices you use to access the Services. Log and Troubleshooting Information. We collect information about how our Services are performing when you use them. This information includes log files. If you or your device experiences an error, we may collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. Cookies & Similar Technologies. We and our service providers use cookies, scripts, or similar technologies ("cookies") to manage the Services and to collect information about you and your use of the Services. These technologies help us to recognize you, customize or personalize your experience, market additional products or services to you, and analyze the use of our Services to make it more useful to you. For more details about how we use these technologies, and your opt-out controls and other options, please visit our Cookie Policy .

Personal data we receive indirectly to train our models

REMOVEDWhere Anthropic obtains personal data from third party sources in order to train our models, please see here . 2. Cookies & Similar Technologies We and our service providers use cookies, scripts, or similar technologies (" cookies ") to manage the Services and to collect information about you and your use of the Services. These technologies help us to recognize you, customize or personalize your experience, offer additional products or services to you, and analyze the use of our Services to make it more useful to you. These technologies may also allow us to collect demographic and statistical data and provide this information to our service providers to help deliver their services. Most browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. For information on how to do this, access the "help" menu on your browser, or access https://www.aboutcookies.org/how-to-control-cookies . Please note, however, that disabling our cookies may mean that you may not be able to take full advantage of our Services. 3. Uses of Personal Data and (for Europe) our Legal Bases

ADDEDAnthropic obtains personal data from third party sources in order to train our models. We take steps to minimize the privacy impact on individuals through the training process. Learn more here . 2. Uses of Personal Data and our Legal Bases under European data protection laws

We will only use your personal data when the law allows us to. Usually, we rely on the following grounds under European data protection laws (our " Legal Bases "):

REMOVEDWhere we need it to perform a contract with you. For example, we process Identity and Contact Data, Prompts, Outputs and Payment Information in order to provide Services to you.

ADDEDWhere we need it to perform a contract with you. For example, we process Identity and Contact Data, Inputs, Outputs and Payment Information in order to provide Services to you.

providing, maintaining and improving our products and services; research and developing, including developing new products and features; marketing our products and services; detecting, preventing and enforcing violations of our terms including misuse of services, fraud, abuse, and other trust and safety protocols; and protecting our rights and the rights of others. Where you have given us your consent . You have the right to withdraw your consent at any time. Where we need to comply with our legal obligations .

ADDEDWe will not use your Inputs or Outputs to train our models, unless: (1) your conversations are flagged for Trust & Safety review (in which case we may use or analyze them to improve our ability to detect and enforce our Acceptable Use Policy , including training models for use by our Trust and Safety team, consistent with Anthropic's safety mission), or (2) you've explicitly reported the materials to us (for example via our feedback mechanisms), or (3) by otherwise explicitly opting in to training.

We use your personal data for the following purposes: Purpose Type of Data Legal Basis

REMOVEDTo provide and facilitate the Services, including to fulfil any contracts with you with respect to your Anthropic account

ADDEDTo provide and facilitate the Services with you with respect to your Anthropic account, which are governed by our Terms of Service

Identity and Contact Data Payment Information Feedback Contract

REMOVEDTo communicate with you for non-marketing purposes including by sending you emails, push notifications, and other messages Legitimate interests

ADDEDTo communicate with you for non-marketing purposes including by sending you Services-related emails, push notifications, and other messages Communication Information

To send you marketing communications, where you have signed up to receive them Consent

REMOVEDTo review and consider your application for employment with Anthropic, if you choose to apply Professional Information

To create and administer your Anthropic account To facilitate payments for products and services provided by Anthropic

REMOVEDTo prevent and investigate fraud notifications, unlawful or criminal activity, unauthorized access to or use of personal data or Anthropic systems and networks, and to meet governmental and institutional policy obligations Prompts and Outputs

ADDEDTo prevent and investigate fraud, unlawful or criminal activity, unauthorized access to or use of personal data or Anthropic systems and networks, and to meet governmental and institutional policy obligations Inputs and Outputs

Technical Information

ADDEDLegitimate interests

Legal obligation To investigate and resolve disputes

REMOVEDProfessional Information (if the dispute is connected to your employment with Anthropic)

To investigate and resolve security issues To debug and to identify and repair errors that impair existing functionality To improve the Services and conduct research

ADDEDIt is our legitimate interest and in the interest of Anthropic users to evaluate the use of the Services and adoption of new features to inform the development of future features and improve direction and development of the Services.

To de-identify it and train our AI models To enforce our Terms of Service and similar terms and agreements, including our Acceptable Use Policy .

REMOVEDAggregated or De-Identified Information. We may process your personal data in an aggregated or de-identified form for the purposes of analysing the effectiveness of our Services, conducting research, analysing the behaviour of users of our Services and training our models and interfaces. Usually, we only do so under your authorisation-i.e., where you act as the controller for any personal data contained in Prompts and Outputs. We will also do so without reference to you when our purpose is to enforce and train our classification models for trust and safety purposes. 4. How We Disclose Personal Data

ADDED3. How We Disclose Personal Data

Anthropic will disclose personal data to the following categories of third parties for the purposes explained in this Policy: Affiliates & corporate partners. Anthropic discloses the categories of personal data described above between and among its affiliates and related entities. Service providers & business partners. Anthropic may disclose the categories of personal data described above with service providers and business partners for a variety of business purposes, including website and data hosting, ensuring compliance with industry standards, research, auditing, and data processing. Anthropic may also disclose personal data in the following circumstances: As part of a significant corporate event. If Anthropic is involved in a merger, corporate transaction, bankruptcy, or other situation involving the transfer of business assets, Anthropic will disclose your personal data as part of these corporate transactions.

ADDEDThird-Party Websites and Services: Our Services may involve integrations with, or may direct you to, websites, apps, and services managed by third parties. By interacting with these third parties, you are providing information directly to the third party and not Anthropic and subject to the third party's privacy policy. If you access third-party services, such as social media sites or other sites linked through the Services (e.g., if you follow a link to our Twitter account), these third-party services will be able to collect personal data about you, including information about your activity on the Services. If we link to a site or service via our Services, you should read their data usage policies or other documentation. Our linking to another site or service doesn't mean we endorse it or speak for that third party.

To comply with regulatory or legal requirements, safety and to enforce our terms. We may disclose personal data to governmental regulatory authorities as required by law, including for tax or accounting purposes, in response to their requests for such information or to assist in investigations. We may also disclose personal data to third parties in connection with claims, disputes or litigation, when otherwise required by law, or if we determine its disclosure is necessary to protect the health and safety of you or any other person, to protect against fraud or credit risk, or to enforce our legal rights or contractual commitments that you have made. With an individuals' consent. Anthropic will otherwise disclose personal data when an individual gives us permission or directs us to disclose this information.

REMOVEDIf you access third-party services, such as social media sites or other sites linked through the Services (e.g., if you follow a link to our Twitter account), these third-party services will be able to collect personal data about you, including information about your activity on the Services. If we link to a site or service via our Services, you should read their data usage policies or other documentation. Our linking to another site or service doesn't mean we endorse it or speak for that third party. 5. Rights and Choices Subject to applicable law, and depending on where you reside, you may have some rights regarding your personal data, including the following: Right to know. You may have the right to know what personal data Anthropic processes about you, including the categories of personal data, the categories of sources from which it is collected, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it. Access & data portability. You may have the right to request a copy of the personal data Anthropic processes about you, subject to certain exceptions. Deletion. You may have the right to request that we delete personal data collected from you and retained, subject to certain exceptions. Correction. You may have the right to request that we correct inaccurate personal data Anthropic retains about you, subject to certain exceptions. Please note that we cannot guarantee the factual accuracy of Outputs. If Outputs contain factually inaccurate personal data relating to you, you can submit a correction request and we will make every effort to correct this information-but due to the technical complexity of our large language models, it may not always be possible for us to do so. You may also submit a deletion request. Objection. You may have a right to object to some processing activities. Withdrawal of consent. Where Anthropic's processing of your personal data is based on consent, you have the right to withdraw your consent. Sale & targeted advertising. Anthropic does not "sell" your personal data as that term is defined by applicable laws and regulations. Anthropic also does not engage in targeted advertising using your personal data. Do Not Track. Some web browsers provide a "Do Not Track" option. We currently do not respond to browser "Do Not Track" signals.

ADDED4. Rights and Choices Subject to applicable law and depending on where you reside, you may have some rights regarding your personal data, as described further below. Anthropic will not discriminate based on the exercising of privacy rights you may have.

To exercise your rights, you or an authorized agent may submit a request by emailing us at privacy@anthropic.com . After we receive your request, we may verify it by requesting information sufficient to confirm your identity. You may also have the right to appeal requests that we deny by emailing privacy@anthropic.com .

REMOVED6. Third-Party Websites and Services Our Services may involve integrations with, or may direct you to, websites, apps, and services managed by third parties. By interacting with these third parties, you are providing information directly to the third party and not Anthropic and subject to the third party's privacy policy. For example, if you use the Services to apply for employment, this could involve an integration with a third-party product, subject to that third party product's privacy policy. 7. Data Transfers When you access our website or Services, your personal data may be transferred to our servers in the US, or to other countries outside the EEA and the UK. This may be a direct provision of your personal data to us, or a transfer that we or a third party make (the latter being a " Transfer "). Where information is transferred outside the EEA or the UK, to a country that is not subject to an adequacy decision by the EU Commission or an adequacy decision issued or recognised under UK data protection law (as applicable), you should be aware that it may be subject to a lower standard of protection. In respect of Transfers, we will ensure that your personal data is adequately protected by EU Commission and/or UK data protection law approved standard contractual clauses (as applicable) or applicable Binding Corporate Rules. You can find more information about the service providers we use and their locations here . You may ask us to provide further information about this, or to provide you with a copy of the appropriate safeguard, by contacting us at privacy@anthropic.com . 8. Data Retention Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in this Policy and explained further in our support center . 9. Children Our Services are not directed towards, and we do not knowingly collect any information of, children under the age of 18. If you become aware that a child under the age of 18 has provided any personal data to us while using our Services, please email us at privacy@anthropic.com and we will investigate the matter and, if appropriate, delete the personal data. 10. Changes to Our Privacy Policy Anthropic may update this Privacy Policy from time to time. When we make updates, we will post the updated Privacy Policy on this page and will update the Effective Date. We encourage you to review this page for updates when you access the Services. 11. Contact Information The responsible entities in respect of your personal data are:

ADDEDRight to know. You may have the right to know what personal data Anthropic processes about you, including the categories of personal data, the categories of sources from which it is collected, the business or commercial purposes for collection, and the categories of third parties to whom we disclose it. Access & data portability. You may have the right to request a copy of the personal data Anthropic processes about you, subject to certain exceptions. In certain cases and subject to applicable law, you have the right to port your information. Deletion. You may have the right to request that we delete personal data collected from you and retained, subject to certain exceptions. Learn more here . Correction. You may have the right to request that we correct inaccurate personal data Anthropic retains about you, subject to certain exceptions. Please note that we cannot guarantee the factual accuracy of Outputs. If Outputs contain factually inaccurate personal data relating to you, you can submit a correction request and we will make a reasonable effort to correct this information-but due to the technical complexity of our large language models, it may not always be possible for us to do so. Objection. You may have a right to object to processing of your personal data, including profiling conducted on grounds of public or legitimate interest. We will no longer process the personal data in case of such objection unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise or defense of legal claims. If we use your information for direct marketing, you can object and opt out of future direct marketing messages using the unsubscribe link in such communications. Restriction . You have the right to restrict our processing of your personal data in certain circumstances. Withdrawal of consent. Where Anthropic's processing of your personal data is based on consent, per the table in Section 2 above, you have the right to withdraw your consent. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Automated decision-making : Anthropic does not engage in decision making based solely on automated processing or profiling in a manner which produces a legal effect (i.e., impacts your legal rights) or significantly affects you in a similar way (e.g., significantly affects your financial circumstances or ability to access essential goods or services). Sale & targeted Anthropic marketing of its products and services . Anthropic does not "sell" your personal data as that term is defined by applicable laws and regulations. If we share your personal data for targeted advertising to promote our products and services in the future, you can opt-out and we will honor global privacy controls. To learn more, click here . 5. Data Transfers When you access our website or Services, your personal data may be transferred to our servers in the US, or to other countries outside the European Economic Area ( "EEA" ) and the UK. This may be a direct provision of your personal data to us, or a transfer that we or a third party make (the latter being a " Transfer "). Where information is transferred outside the EEA or the UK, we ensure it benefits from an adequate level of data protection by relying on: Adequacy decisions. These are decisions from the European Commission under Article 45 GDPR (or equivalent decisions under other laws) where they recognise that a country outside of the EEA offers an adequate level of data protection. We transfer your information as described in "Collection of Personal Data" to some countries with adequacy decisions, such as the countries listed here ; or Standard contractual clauses. The European Commission has approved contractual clauses under Article 46 GDPR that allows companies in the EEA to transfer data outside the EEA. These (and their approved equivalent for the UK and Switzerland) are called standard contractual clauses. We rely on standard contractual clauses to transfer information as described in "Collection of Personal Data" to certain affiliates and third parties in countries without an adequacy decision. In certain situations, we rely on derogations provided for under applicable data protection law to transfer information to a third country. 8. Data Retention and Data Lifecycle Anthropic retains your personal data for as long as reasonably necessary for the purposes and criteria outlined in this Privacy Policy and explained further in our support center . Aggregated or De-Identified Information We may process personal data in an aggregated or de-identified form to analyze the effectiveness of our Services, conduct research, study user behavior, and train our AI models. For instance: When you submit Feedback and provide us permission, we disassociate Inputs and Outputs from your user ID to use them for training and improving our models. If our systems flag Inputs or Outputs for potentially violating our Acceptable Use Policy, we disassociate the content from your user ID to train our trust and safety classification models and internal generative models. However, we may re-identify the materials to enforce our Acceptable Use Policy with the responsible user if necessary. To improve user experience, we may analyze and aggregate general user behavior and usage data. This information does not identify individual users. 7. Children Our Services are not directed towards, and we do not knowingly collect, sell, or share any information about, children under the age of 18. If you become aware that a child under the age of 18 has provided any personal data to us while using our Services, please email us at privacy@anthropic.com and we will investigate the matter and, if appropriate, delete the personal data. 8. Changes to Our Privacy Policy Anthropic may update this Privacy Policy from time to time. We will notify you of any material changes to this Privacy Policy, as appropriate, and update the Effective Date at the top of https://www.anthropic.com/legal/privacy . We encourage you to review that page for updates when you access the Services. 9. Contact Information The data controller responsible for your personal data is Anthropic PBC. If you have any questions about this Privacy Policy, or have any questions, complaints or requests regarding your personal data, you can contact us as described below:

Anthropic PBC with a registered address at 548 Market St, PMB 90375, San Francisco, CA 94104 (United States). Anthropic Limited with a registered address at 9th Floor 107 Cheapside, London EC2V 6DN (United Kingdom). You can email us at privacy@anthropic.com .

REMOVEDPlease note that you have the right to lodge a complaint with the supervisory authority in the EU country in which you live or work. A full list of EU supervisory authorities' contact details is available here . If you live or work in the UK, you have the right to lodge a complaint with the UK Information Commissioner's Office .

ADDEDPlease note that you have the right to lodge a complaint with the supervisory authority in the EU country in which you live or work. A full list of EU supervisory authorities' contact details is available here . If you live or work in the UK, you have the right to lodge a complaint with the UK Information Commissioner's Office . 10. When This Privacy Policy Applies This Privacy Policy does not apply where Anthropic acts as a data processor and processes personal data on behalf of commercial customers of Anthropic's AI services, unless otherwise specified in this Privacy Policy. In those cases, the commercial customer is the controller, and you can review their privacy policy for more information about how they handle your personal data. You can find information on our Subprocessor List about the third parties Anthropic engages to help us process personal data provided to us where Anthropic acts as a data processor, such as with respect to personal data we receive, process, store, or host when you use Anthropic's AI services as or through a commercial customer.