232 APPS TRACKED · 227 CLAUSES ON FILE · 38 WITH NO CLAUSE TO QUOTE
← OpenAI · AI Addendum

This is an extract from an archived copy, fetched 10 September 2026. OpenAI didn't author this page for us. It's a snapshot we captured from https://help.openai.com/en/articles/5722486-how-your-data-is-used-to-improve-model-performance. We hold the whole page and publish this part of it: the sentence a verdict rests on, with the text either side, so you can see it hasn't been lifted out of an exception.

SHA-256
A8B81A2D…EA89

The passage, in context

Paragraph 8 of 10

Services for individuals, such as ChatGPT and Codex

When you use our services for individuals such as ChatGPT and Codex, we may use your content to train our models. You can opt out of training through our privacy portal by clicking on "do not train on my content." To turn off training for your ChatGPT conversations and Codex tasks, follow the instructions in our Data Controls FAQ . Once you opt out, new conversations will not be used to train our models. For a linked teen account, a parent or guardian may manage whether conversations can be used to improve our models through Parental controls . Even if you have opted out of training, you can still choose to provide feedback to us about your interactions with our products (for instance, by selecting thumbs up or thumbs down on a model response). If you choose to provide feedback, the entire conversation associated with that feedback may be used to train our models. Your support conversations may be used to improve OpenAI services, including our models, if training is enabled in Settings. When you use ChatGPT, you can also use Temporary Chat by clicking the icon from the top right of the Chat screen. Chats from Temporary Chat won't appear in history, use or create memories, or be used to train our models. Codex has separate controls for allowing training on full environments, which you can manage in the Codex Settings . Note that adjusting your settings in the ChatGPT interface or privacy portal will not affect these full-environment Codex settings.

Services for businesses, such as ChatGPT Business, ChatGPT Enterprise, and our API Platform

By default, we do not train on any inputs or outputs from our products for business users, including ChatGPT Business, ChatGPT Enterprise, and the API. We offer API customers a way to opt-in to share data with us, such as by providing feedback in the Playground , which we then use to improve our models. Unless they explicitly opt-in, organizations are opted out of data-sharing by default. Please see our Enterprise Privacy page for information on how we handle business data.

What the process looks like

We retain certain data from your interactions with us, but we take steps to reduce the amount of personal information in our training datasets before they are used to improve and train our models. This data helps us better understand user needs and preferences, allowing our model to become more efficient over time. Your support conversations may be used to improve OpenAI services, including our models, if training is enabled in Settings. For more on how we handle data, please see our Privacy Policy , Terms of Use , and Enterprise Privacy page .

Other captures of this document the entry has cited

Checking the rest of it

The complete page is kept here and isn't republished. It's OpenAI's copyrighted document, and an extract is what a reader needs to check a quotation. The SHA-256 above is of that whole snapshot: fetch the page yourself, hash it, and you can tell whether ours has been altered without having to trust us.

If you work for OpenAI, or you are researching this and need the full capture, ask us for it and we will send it. If you believe a quote here is wrong or out of date, send us the paragraph. The correction gets published beside the clause.