User communication and support : Used to contact you, send you service notifications, feature changes, and other operational or administrative information, and respond to your inquiries, feedback, or requests.

Security safeguards and abuse prevention : Used to ensure the security, stability, and reliability of Qwen services, and to identify, investigate, and address conduct that may violate applicable laws, the Qwen Service Agreement, or Use Policies.

Product improvement and technological innovation : to analyze how Qwen services are used, conduct research, develop and test new features, and continuously optimize Qwen's various features and user experience.

Model training and improvement : We may use de-identified user content and feedback data to train and improve the accuracy, performance, and quality of our AI models and services. In such cases, we use only de-identified data that cannot reasonably be linked to a particular individual.

Marketing and promotions : Where legally permitted or with your consent, your personal data may be used to send you marketing or promotional information related to Qwen services. You may unsubscribe from marketing communications at any time by using the unsubscribe link in the message or by contacting us.

Compliance with legal requirements and protection of rights and interests : To fulfill legal obligations and regulatory requirements under applicable laws and regulations, safeguard our legitimate rights and interests, or protect the rights, safety, and property of other Qwen users and relevant parties.

Dispute resolution : Used to investigate and resolve disputes related to claims, litigation, or proceedings (including, but not limited to, drafting and reviewing documents, preparing transaction-related documentation, obtaining legal advice, and facilitating dispute resolution), and/or to protect, establish, exercise, or enforce our contractual and legal rights and obligations.