How to stop Citi training AI on your data
What the policy itself says, plan by plan. Where Citi publishes the steps, they're here in its own words, read from an archived copy of the page that gives them. Where it doesn't, this page says so instead of inventing a menu path.
All customers
Re-read on 7 October 2026. The global privacy statement this entry read in August is gone. Its address now opens Citi's notice for website visitors, which is silent too. The notice for personal customers is the US Privacy Notice for Consumers, last updated 2 June 2026. It never mentions AI, machine learning or model training. Its one "training" is employee training and its one "model" is your device's. Citi's notice for institutional clients does take up the question: "We do not use your personal data to train third party models." It adds that where processing involves machine learning or statistical models, it may not be possible to remove every trace of someone's data. Neither sentence appears in the consumer notice.
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