How to stop Freshworks training AI on your data
What the policy itself says, plan by plan. Where Freshworks publishes the steps, they're here in its own words, read from an archived copy of the page that gives them. Where it doesn't, this page says so instead of inventing a menu path.
All accounts
No opt-out is offered on All accounts. The quoted clause above is what we found. There's no setting, form or support route that overrides it.
"your calls will be recorded, subject to the consent of both parties to the call, and this recording will be used for product improvement, including to train our applications to better recognize human speech."
Did a step here not work, or does Freshworks offer a control this page doesn't mention? Tell us and we'll correct it.