How to stop Outreach training AI on your data
What the policy itself says, plan by plan. Where Outreach publishes the steps, they're here in its own words, read from an archived copy of the page that gives them. Where it doesn't, this page says so instead of inventing a menu path.
All plans
A single sentence, and a narrow one: Google Workspace Data is not used to train models. The exclusion covers data reached through Google Workspace APIs and nothing else. That carve-out is a condition of Google's API terms rather than a promise about your data generally, and it appears verbatim across several unrelated products on this site for that reason. What the policy does with content you give it directly is not addressed here in either direction. For a sales-engagement platform, the interesting data is the prospect emails and call notes it holds directly, and the policy takes no position on those.
Did a step here not work, or does Outreach offer a control this page doesn't mention? Tell us and we'll correct it.