Does Outreach train on your data?
Outreach excludes Google Workspace data from AI training. Its own sales and email data goes unmentioned.
This clause is real, but it doesn't resolve the training question - see the finding below.
"Google Workspace Data is not used to develop, improve, or train AI and/or ML models."
- 24 Aug 2026
- 5 Oct 2026
- All plans
- global
- Fetched from the company
- DE292B3E…324E
Why this is still UNCLEAR: A single sentence, and a narrow one: Google Workspace Data is not used to train models. The exclusion covers data reached through Google Workspace APIs and nothing else. That carve-out is a condition of Google's API terms rather than a promise about your data generally, and it appears verbatim across several unrelated products on this site for that reason. What the policy does with content you give it directly is not addressed here in either direction. For a sales-engagement platform, the interesting data is the prospect emails and call notes it holds directly, and the policy takes no position on those.
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- Not established
- Not stated
- —
- —
- Not established
How to opt out of Outreach AI training
Plan by plan, from what Outreach's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
All plans
Not graded, so no route is pointed at. A single sentence, and a narrow one: Google Workspace Data is not used to train models. The exclusion covers data reached through Google Workspace APIs and nothing else. That carve-out is a condition of Google's API terms rather than a promise about your data generally, and it appears verbatim across several unrelated products on this site for that reason. What the policy does with content you give it directly is not addressed here in either direction. For a sales-engagement platform, the interesting data is the prospect emails and call notes it holds directly, and the policy takes no position on those.
What this policy has done since we started watching
1 change detected since 14 Aug 2026. Each one is a diff between two archived copies, and each links to the passage that moved.
Vendor response
We wrote to Outreach on 19 Aug 2026, quoting the clauses above and inviting a correction. Nothing has come back. That's published because a company declining to comment on its own policy is something a reader should know, and because the invitation should be on the record whether or not it's taken up. Any reply goes here, word for word.
Report a wrong clause