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ADDEDAnnouncements Sep 5, 2026, 19:22 UTC Update to Zapier Subprocessors On September 5, 2026, Zapier posted an update to its list of subprocessors, which will be effective on September 19, 2026: Meta was added as a subprocessor; it will be an artificial intelligence provider. Meta's models will be available as an optional selection within AI by Zapier. For Enterprise accounts, access must be enabled by a company administrator. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Aug 3, 2026, 20:13 UTC Zapier's SOC 2 Type II and SOC 3 Reports Are Now Available Zapier's latest SOC 2 Type II report and SOC 3 report - covering June 1, 2025, through May 31, 2026 - are now available. Together, they confirm our security, availability, confidentiality, and privacy controls were suitably designed and operating effectively throughout the period. The SOC 3 report is available for general distribution; the SOC 2 report can be requested by existing and prospective customers under NDA. Jun 11, 2026, 12:55 UTC Update to Zapier Subprocessors On June 10, 2026, Zapier posted an update to its list of subprocessors, which will be effective on June 24, 2026. Changes included: Grafana Labs (Raintank, Inc.) was added as a subprocessor to support observability, monitoring, and application reliability. Bright Data was removed as a subprocessor. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. May 27, 2026, 12:55 UTC Update to Zapier Subprocessors On May 26, 2026, Zapier posted an update to its list of subprocessors, which will be effective on June 9, 2026: Fireworks AI was added as a subprocessor; it will be an artificial intelligence provider. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Apr 9, 2026, 12:55 UTC Update to Zapier TOS On April 8, 2026, Zapier posted an updated version of our Terms of Service (TOS) . This updated version will take effect on April 9, 2026. To receive email notifications about future updates, please select Subscribe at the top right of the Trust Center. Apr 2, 2026, 12:55 UTC Updates to Zapier TOS and DPA On April 1, 2026, Zapier posted updated versions of our Terms of Service (TOS) and Data Processing Addendum (DPA) . These updated versions will take effect on April 7, 2026. To receive email notifications about future updates, please select Subscribe at the top right of the Trust Center. Mar 28, 2026, 12:55 UTC Update to Zapier Subprocessors On March 27, 2026, Zapier posted an update to its list of subprocessors, which will be effective on April 10, 2026: Knock was added as a subprocessor to support customer and end-user communications. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Oct 16, 2025, 12:55 UTC Updates to Zapier's Subprocessors On October 15, 2025, Zapier posted an update to its list of subprocessors, which will be effective on October 29, 2025. Changes included: Vercel, a cloud service provider, was added as a subprocessor to support the operation of Zapier services. CloudAMQP was removed as a subprocessor. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Sep 9, 2025, 12:55 UTC Updates to Zapier's Subprocessors On September 8, 2025, Zapier posted an update to its list of subprocessors, which will be effective as of September 22, 2025: Gong, a call recording and transcribing platform, was added as a subprocessor to be used by Zapier's sales and support teams in the context of providing services and technical support. Zoom, a video conferencing and communications platform, was added as a subprocessor to be used by Zapier's sales and support teams in the context of providing services and technical support. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Aug 2, 2025, 12:55 UTC Update to Zapier Subprocessors On August 1, 2025, Zapier posted an update to its list of subprocessors, which will be effective August 15, 2025: Infinity Support Group was removed as a subprocessor. Madkudu was added as a service-specific subprocessor for the Lead Score by Zapier service. It will provide information gathering capabilities about leads submitted by customer queries. Zapier has evaluated Madkudu's security, and Madkudu is contractually limited to using data to deliver this functionality. Zapier India Private Limited was added as an affiliate subprocessor. It will provide Zapier services and support. A full copy of our subprocessor list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. May 24, 2025, 12:55 UTC Update to Zapier Subprocessors On May 23, 2025, Zapier updated its list of subprocessors: Algolia was added as a subprocessor. It will provide search functionality for Zapier content, including templates, blog posts, and apps. Zapier has evaluated Algolia's security, and Algolia is contractually limited to using data to deliver this functionality. A full copy of our subprocessor list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Nov 15, 2024, 14:00 UTC Upcoming Update to Zapier Subprocessors On November 20, 2024, Zapier will be making the following updates to its list of subprocessors: Under the Other Subprocessors section, Ada is being added: | Name | Nature of Processing | Location | |------|----------------------------------------------------------------------|----------| | Ada | Customer service platform used for technical support chat management | USA | 2) Under the Other Subprocessors section, Intercom is being removed. Our Subprocessors page will be updated on November 20, 2024 to reflect these changes. To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Sep 17, 2024, 13:00 UTC Update to Zapier Subprocessors On September 16, 2024, Zapier made updates to its list of subprocessors: Under the Service-Specific Subprocessors section, Firecrawl is now being used by both the Chatbots and Central Zapier services. A full copy of our updated list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center. Aug 23, 2024, 14:52 UTC 2024 SOC2 Audit Zapier is pleased to announce that we have successfully completed our 2024 SOC2 Type II audit, which covers the period from May 1, 2023, to May 31, 2024. The SOC3 report is now available for download on the trust center, and the SOC2 Type II audit report can be accessed upon completion of the NDA workflow. Aug 23, 2024, 14:52 UTC Welcome to the Zapier Trust Center We have launched Zapier's Trust Center, a single place where you can find and self-serve info about our security posture, including: A pre-filled Vendor Security Alliance Questionnaire that is commonly used for vendor reviews. An updated Zapier Security Whitepaper. Annual audit and pentest reports. And more.

Announcements

ADDEDSep 5, 2026, 19:22 UTC Update to Zapier Subprocessors Meta was added as a subprocessor; it will be an artificial intelligence provider. On September 5, 2026, Zapier posted an update to its list of subprocessors, which will be effective on September 19, 2026: Meta's models will be available as an optional selection within AI by Zapier. For Enterprise accounts, access must be enabled by a company administrator. A full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center.

Aug 3, 2026, 20:13 UTC Zapier's SOC 2 Type II and SOC 3 Reports Are Now Available Zapier's latest SOC 2 Type II report and SOC 3 report - covering June 1, 2025, through May 31, 2026 - are now available. Together, they confirm our security, availability, confidentiality, and privacy controls were suitably designed and operating effectively throughout the period. The SOC 3 report is available for general distribution; the SOC 2 report can be requested by existing and prospective customers under NDA. Jun 11, 2026, 12:55 UTC

REMOVEDUpdate to Zapier Subprocessors

ADDEDGrafana Labs (Raintank, Inc.) was added as a subprocessor to support observability, monitoring, and application reliability. Bright Data was removed as a subprocessor.

On June 10, 2026, Zapier posted an update to its list of subprocessors, which will be effective on June 24, 2026. Changes included: Grafana Labs (Raintank, Inc.) was added as a subprocessor to support observability, monitoring, and application reliability. Bright Data was removed as a subprocessor.

REMOVEDA full copy of our subprocessors list can be found on our Subprocessors page . To receive email notifications about future subprocessor updates, please select Subscribe at the top right of the Trust Center.

May 27, 2026, 12:55 UTC

REMOVEDOn May 26, 2026, Zapier posted an update to its list of subprocessors, which will be effective on June 9, 2026:

Fireworks AI was added as a subprocessor; it will be an artificial intelligence provider.

ADDEDOn May 26, 2026, Zapier posted an update to its list of subprocessors, which will be effective on June 9, 2026:

Apr 9, 2026, 12:55 UTC Update to Zapier TOS On April 8, 2026, Zapier posted an updated version of our Terms of Service (TOS) . This updated version will take effect on April 9, 2026. To receive email notifications about future updates, please select Subscribe at the top right of the Trust Center. Apr 2, 2026, 12:55 UTC Updates to Zapier TOS and DPA On April 1, 2026, Zapier posted updated versions of our Terms of Service (TOS) and Data Processing Addendum (DPA) . These updated versions will take effect on April 7, 2026. Mar 28, 2026, 12:55 UTC

REMOVEDOn March 27, 2026, Zapier posted an update to its list of subprocessors, which will be effective on April 10, 2026:

Knock was added as a subprocessor to support customer and end-user communications.

ADDEDOn March 27, 2026, Zapier posted an update to its list of subprocessors, which will be effective on April 10, 2026:

Oct 16, 2025, 12:55 UTC Updates to Zapier's Subprocessors

ADDEDVercel, a cloud service provider, was added as a subprocessor to support the operation of Zapier services. CloudAMQP was removed as a subprocessor.

On October 15, 2025, Zapier posted an update to its list of subprocessors, which will be effective on October 29, 2025. Changes included: Vercel, a cloud service provider, was added as a subprocessor to support the operation of Zapier services. CloudAMQP was removed as a subprocessor. Sep 9, 2025, 12:55 UTC

ADDEDGong, a call recording and transcribing platform, was added as a subprocessor to be used by Zapier's sales and support teams in the context of providing services and technical support. Zoom, a video conferencing and communications platform, was added as a subprocessor to be used by Zapier's sales and support teams in the context of providing services and technical support.

On September 8, 2025, Zapier posted an update to its list of subprocessors, which will be effective as of September 22, 2025: Gong, a call recording and transcribing platform, was added as a subprocessor to be used by Zapier's sales and support teams in the context of providing services and technical support. Zoom, a video conferencing and communications platform, was added as a subprocessor to be used by Zapier's sales and support teams in the context of providing services and technical support. Aug 2, 2025, 12:55 UTC

ADDEDInfinity Support Group was removed as a subprocessor. Madkudu was added as a service-specific subprocessor for the Lead Score by Zapier service. It will provide information gathering capabilities about leads submitted by customer queries. Zapier has evaluated Madkudu's security, and Madkudu is contractually limited to using data to deliver this functionality. Zapier India Private Limited was added as an affiliate subprocessor. It will provide Zapier services and support.

On August 1, 2025, Zapier posted an update to its list of subprocessors, which will be effective August 15, 2025: Infinity Support Group was removed as a subprocessor. Madkudu was added as a service-specific subprocessor for the Lead Score by Zapier service. It will provide information gathering capabilities about leads submitted by customer queries. Zapier has evaluated Madkudu's security, and Madkudu is contractually limited to using data to deliver this functionality. Zapier India Private Limited was added as an affiliate subprocessor. It will provide Zapier services and support. A full copy of our subprocessor list can be found on our Subprocessors page . May 24, 2025, 12:55 UTC

ADDEDAlgolia was added as a subprocessor. It will provide search functionality for Zapier content, including templates, blog posts, and apps. Zapier has evaluated Algolia's security, and Algolia is contractually limited to using data to deliver this functionality.

On May 23, 2025, Zapier updated its list of subprocessors: Algolia was added as a subprocessor. It will provide search functionality for Zapier content, including templates, blog posts, and apps. Zapier has evaluated Algolia's security, and Algolia is contractually limited to using data to deliver this functionality. Nov 15, 2024, 14:00 UTC Upcoming Update to Zapier Subprocessors

REMOVEDOn November 20, 2024, Zapier will be making the following updates to its list of subprocessors:

Under the Other Subprocessors section, Ada is being added:

ADDEDOn November 20, 2024, Zapier will be making the following updates to its list of subprocessors:

| Name | Nature of Processing | Location | |------|----------------------------------------------------------------------|----------| | Ada | Customer service platform used for technical support chat management | USA | 2) Under the Other Subprocessors section, Intercom is being removed. Our Subprocessors page will be updated on November 20, 2024 to reflect these changes. Sep 17, 2024, 13:00 UTC

REMOVEDOn September 16, 2024, Zapier made updates to its list of subprocessors:

Under the Service-Specific Subprocessors section, Firecrawl is now being used by both the Chatbots and Central Zapier services.

ADDEDOn September 16, 2024, Zapier made updates to its list of subprocessors:

A full copy of our updated list can be found on our Subprocessors page . Aug 23, 2024, 14:52 UTC 2024 SOC2 Audit Zapier is pleased to announce that we have successfully completed our 2024 SOC2 Type II audit, which covers the period from May 1, 2023, to May 31, 2024. The SOC3 report is now available for download on the trust center, and the SOC2 Type II audit report can be accessed upon completion of the NDA workflow. Welcome to the Zapier Trust Center

ADDEDA pre-filled Vendor Security Alliance Questionnaire that is commonly used for vendor reviews. An updated Zapier Security Whitepaper. Annual audit and pentest reports. And more.

We have launched Zapier's Trust Center, a single place where you can find and self-serve info about our security posture, including: A pre-filled Vendor Security Alliance Questionnaire that is commonly used for vendor reviews. An updated Zapier Security Whitepaper. Annual audit and pentest reports. And more. Featured Documents

ADDEDQuick Summary One or more annual third-party audit(s) Annual third-party penetration testing Subprocessors list available Has cyber insurance Will enter into a DPA Has a bug bounty or vulnerability disclosure program Deletes customer data on request Has an API available Has a status page Has a privacy policy

Quick Summary One or more annual third-party audit(s) Annual third-party penetration testing Subprocessors list available Has cyber insurance Will enter into a DPA Has a bug bounty or vulnerability disclosure program Deletes customer data on request Has an API available Has a status page Has a privacy policy Documents & Knowledge Base FAQs

ADDEDWhat we offer Chatbots AI-powered chatbot functionality supporting conversational interactions and automation use cases Canvas Workflow visualization and management tooling to orchestrate automations, and additional related features/services as released and made available within the Zapier platform. SDK Programmatic, code-level access to Zapier's app ecosystem from inside your own code project Agents AI agents that perform multi-step tasks based on defined user objectives and constraints MCP Model Context Protocol (MCP) server capabilities to facilitate standardized integrations with AI clients/tools Zaps No-code automation workflows that connect third-party applications through trigger/action patterns Tables Hosted data storage used to persist structured records for workflow operations Forms Hosted web form pages used to collect user input and initiate downstream workflow actions

What we offer Chatbots AI-powered chatbot functionality supporting conversational interactions and automation use cases Canvas Workflow visualization and management tooling to orchestrate automations, and additional related features/services as released and made available within the Zapier platform. SDK Programmatic, code-level access to Zapier's app ecosystem from inside your own code project Agents AI agents that perform multi-step tasks based on defined user objectives and constraints MCP Model Context Protocol (MCP) server capabilities to facilitate standardized integrations with AI clients/tools Zaps No-code automation workflows that connect third-party applications through trigger/action patterns Tables Hosted data storage used to persist structured records for workflow operations Forms Hosted web form pages used to collect user input and initiate downstream workflow actions Trusted by Powered by Conveyor, the first end-to-end customer trust platform.