Threema's privacy changed

General Privacy Policy For the Threema Website General With this General Privacy Policy, we want to give you an overview over the processing of your personal data in relation with visiting and interacting with the " Threema Website " ( https://threema.com/ ). Detailed information about data protection when visiting and interacting with the Threema Website can be found here . Who is responsible for processing personal data? Threema AG, Churerstrasse 82, 8808 Pfäffikon SZ, Switzerland, is responsible for the processing of personal data. You can contact our Data Protection Officer at privacy at threema dot ch . What purposes does Threema process personal data for? We process your personal data for the following purposes: Delivery of the Threema Website; Recording, processing, and answering of support requests, feedback, and business inquiries (voluntary and optional); Carrying-out of prize draws (voluntary and optional); Public relations (voluntary and optional); Marketing;

ADDEDMarketing, including the sending of newsletters and marketing emails tailored to your interests voluntary and optional;

Marketing analysis (only for business customers); Information security. What personal data is processed? When visiting the Threema Website, the following personal data is processed:

REMOVEDIP address.

ADDEDIP address; Browser and device information (only when loading and submitting forms).

Depending on how you interact with the Threema Website, we process the following personal data if you voluntarily provide and submit it: First name; Last name; Company; Country; Email address; Telephone number;

REMOVEDCustomer status.

ADDEDCustomer status; Requested content (e.g. whitepapers) or subscribed newsletters; Time of registration and confirmation (double opt-in).

What personal data is stored and for how long? The following personal data is stored by us (storage period in brackets):

REMOVEDIP address (for 10 days in logfiles and only if an error occurs when calling up the Threema Website);

ADDEDIP address (for 10 days in logfiles and only if an error occurs when calling up the Threema Website; when submitting forms, in principle for a maximum of 6 to 12 months or until revocation);

First name (in principle for a maximum of 6 to 12 months or until revocation); Last name (in principle for a maximum of 6 to 12 months or until revocation); Company (in principle for a maximum of 6 to 12 months or until revocation); Country (in principle for a maximum of 6 to 12 months or until revocation); Email address (in principle for a maximum of 6 to 12 months or until revocation); Telephone number (in principle for a maximum of 6 to 12 months or until revocation);

REMOVEDCustomer status (in principle for a maximum of 6 to 12 months or until revocation).

ADDEDCustomer status (in principle for a maximum of 6 to 12 months or until revocation); Browser and device information (in principle for a maximum of 6 to 12 months or until revocation); Requested content or subscribed newsletters (in principle for a maximum of 6 to 12 months or until revocation); Time of registration and confirmation (until revocation).

Is personal data disclosed to third parties? We make every effort to process the personal data that occurs when using the Threema Website exclusively on our own hardware (servers) in Switzerland. The following companies located in Switzerland and the EU/EEA are commissioned by us as processors: In order for you to register for and participate in webinars, Livestorm SAS located in France processes the first name, last name, company, country, email address and customer status.

ADDEDFor the purpose of providing forms and sending newsletters and marketing emails, Idea 2 Collective GmbH (Aivie) located in Switzerland processes first name, last name, company, country, email address, telephone number, customer status, requested content or subscribed newsletters, as well as IP address and browser and device information. To protect against overload attacks (DDoS), Myra Security GmbH located in Germany analyzes the data traffic to the Threema Website during an attack (on demand), as a rule on infrastructure in Switzerland. To the extent that personal data is processed in this context, this exclusively concerns IP addresses.

What rights do you have? You have a right to information to Threema and a right to rectification, completion, deletion, and blocking of your personal data as well as a right to withdrawal (of your consent) and to objection (against data processing based on overriding interests). In addition, you have a right to file a report or lodge a complaint with the competent data protection supervisory authorities. Follow us Made in Switzerland © 2026 Threema AG.