· work

Atlassian (Jira / Confluence / Trello) vs Linear

On what the policies say, Linear is the better choice for your data: graded B against Atlassian (Jira / Confluence / Trello)'s F.

Grades read the plan most people are on. Each company's full entry has every plan, every clause and the archived copy it was read from.

Atlassian (Jira / Confluence / Trello)

Atlassian uses support interactions to train AI models — Jira/Confluence content isn't addressed here. No opt-out is stated outside the EU/UK, where objecting may mean no longer using the Services.

Verdict

By default: Trains on you by default
The way out: No opt-out in the policy
What F means: On by default, with no way out on the plan you are on — and nothing short of reading the terms would have told you.
Last checked: 5 Oct 2026

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Linear

Linear's documentation says it "does not utilize your data to train its own AI models", and that the AI sub-processors it uses have no permission to train on it either.

Verdict

By default: Does not train on you by default
The way out: No opt-out in the policy
What B means: Off by default. Training happens only if you opt in, or not at all.
Last checked: 5 Oct 2026

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Atlassian (Jira / Confluence / Trello): every plan

Atlassian (Jira / Confluence / Trello) · what each plan can refuse · checked 5 Oct 2026

2 PLANS

Plan

Exposure

Trains

Opt-out path

Retention

De-identified

Human review

All plans — customer support interactions

87 / 100

YES

None offered

Not stated

Unknown

How the score is made87 / 100 · the rubric

Default50 / 50

On by default, with no way out on this plan

Way out33 / 33

No route to refuse is stated

Paywall0 / 4

No paywall on the control

Scope0 / 4

One kind of data is in scope

Human review2 / 4

The policy does not say whether people read it

De-identified2 / 2

Nothing is said about de-identification

Product content (Jira, Confluence, Trello, etc.)

UNCLEAR

Not established, see below

Not stated

—

Not established

EVERY CELL ABOVE IS SOURCED FROM A QUOTED CLAUSE OR A DOCUMENTED SEARCH · SEE THE EVIDENCE ABOVE

EXPOSURE IS SCORED 0–100 ON ONE AXIS, HOW HARD IT IS TO STOP THIS PLAN TRAINING ON YOU. THE GRADE IS THE BAND IT FALLS IN: A 0–10 · B 11–25 · C 26–45 · D 46–60 · E 61–80 · F 81–100. HOW THE SCORE IS SET

All plans — customer support interactionsTRAINS: YES

OPT-OUT: None offered
RETENTION: Not stated
EXPOSURE: 87 / 100
DE-IDENTIFIED: Not stated
HUMAN REVIEW: Unknown

Product content (Jira, Confluence, Trello, etc.)UNCLEAR

OPT-OUT: Not established
RETENTION: Not stated
EXPOSURE: —
DE-IDENTIFIED: —
HUMAN REVIEW: Not established

Linear: every plan

Linear · what each plan can refuse · checked 5 Oct 2026

1 PLAN

Plan

Exposure

Trains

Opt-out path

Retention

De-identified

Human review

All accounts

18 / 100

Nothing to switch off

Not stated

Unknown

How the score is made18 / 100 · the rubric

Default14 / 50

Off by default

Way out0 / 33

Nothing is on, so nothing needs refusing

Paywall0 / 4

No paywall on the control

Scope0 / 4

One kind of data is in scope

Human review2 / 4

The policy does not say whether people read it

De-identified2 / 2

Nothing is said about de-identification

EVERY CELL ABOVE IS SOURCED FROM A QUOTED CLAUSE OR A DOCUMENTED SEARCH · SEE THE EVIDENCE ABOVE

All accountsTRAINS: NO

OPT-OUT: Nothing to switch off
RETENTION: Not stated
EXPOSURE: 18 / 100
DE-IDENTIFIED: Not stated
HUMAN REVIEW: Unknown

Every grade on this page is the one on the company's own entry, read from a dated, archived copy of its policy. Nothing here is computed separately. How grades are set · All comparisons