ElevenLabs Cartesia
On what the policies say, there's nothing between them. Both are graded D.
ElevenLabs
ElevenLabs processes your personal data to train its AI models. An opt-out exists in account settings, but the policy says it only applies going forward.
Verdict
D
- Trains on you by default
- A self-serve opt-out exists
- On by default. An opt-out exists, but you have to go looking for it.
- 5 Oct 2026
Cartesia
Cartesia trains on your content by default. You can refuse — but only by filling in a form, and only for what you send afterwards.
Verdict
D
- Trains on you by default
- Opt out by contacting support
- On by default. An opt-out exists, but you have to go looking for it.
- 14 Aug 2026
ElevenLabs: every plan
ElevenLabs · what each plan can refuse · checked 5 Oct 2026
Free & paid plans
YES
Self-serve toggle
Not stated
Yes, stated
Unknown
32 / 50
On by default, with a way out
15 / 33
One switch, but the policy never says which way it ships
0 / 4
No paywall on the control
1 / 4
2 kinds of data are in scope
2 / 4
The policy does not say whether people read it
-2 / 2
The policy says data is de-identified first
Free & paid plansTRAINS: YES
- Self-serve toggle
- Not stated
- 48 / 100
- Yes, stated
- Unknown
Cartesia: every plan
Cartesia · what each plan can refuse · checked 14 Aug 2026
All plans
YES
Contact support
Not stated
Not stated
Unknown
32 / 50
On by default, with a way out
18 / 33
Refusing means writing to the company
0 / 4
No paywall on the control
2 / 4
3 kinds of data are in scope
2 / 4
The policy does not say whether people read it
2 / 2
Nothing is said about de-identification
All plansTRAINS: YES
- Contact support
- Not stated
- 56 / 100
- Not stated
- Unknown