Maintain the security, integrity, and availability of our systems

C4. Artificial Intelligence and Service Functionality Third-Party Integrations

We use automated tools, including artificial intelligence and machine learning technologies, to process personal data (including transcripts, content, and information made available through integrated systems) to provide, maintain, and improve our services, including enhancing search capabilities, generating insights, automating workflows, and improving user experience.

We do not use customer personal data, customer-provided content, or personal data processed on behalf of customers to train generally available generative artificial intelligence models or large language models, except where expressly agreed with the customer.

Where our AI-enabled or agentic features execute tasks or generate outputs on your behalf, such processing is carried out under your instruction and does not constitute solely automated decision-making producing legal or similarly significant effects within the meaning of applicable data protection law. You remain responsible for determining whether and how any AI-generated output is used or acted upon.

We may retain project history, prompts, interactions, and session context generated through your use of AI-assisted features to provide continuity and functionality across sessions.

We do not engage in solely automated decision-making that produces legal or similarly significant effects on individuals unless permitted by applicable law and subject to appropriate safeguards.