Archived snapshot: Babbel · Is It Training on Me?

← Babbel · Privacy Policy

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Babbel uses AI tools for various purposes, as described below. Where there is more specific information on the use of AI tools in this Policy, this information takes precedence over this general AI section.

4.1 AI tools in our products and services

Babbel uses AI tools to operate, optimize and improve our services, and to provide you with new product features. Babbel uses AI tools in particular for the purposes of speech recognition and assessment of your speech, as well as converting audio to text and generating answers when you access a learning feature that enables AI-powered real-time conversations.

Personal Data is processed in this context. This applies in particular to data that you provide to us or that you input when using our features that are provided with the help of AI tools, including your voice, if applicable. This data is processed in order to generate content and to provide our speech assessment services to you. This data may also be used to train our AI and to further develop and optimize our services. We also reserve the right to analyze the usage data for quality assurance purposes. However, we only use voice recordings in anonymized form for training purposes.

The AI tools are usually provided by vendors and connected to Babbel's systems via interfaces with such vendors. These vendors act as our processors and Babbel contractually requires that suitable technical and organizational measures are taken to protect the security of your Personal Data that is used in connection with the services of these vendors. In particular, this includes ensuring that the data is not disclosed to or processed for the (training) purposes of third parties or of the vendors. We only share voice recordings with AI providers for transcription purposes (if required for the provision of a language learning feature). Voice recordings are deleted immediately after transcription. For further information on how we use the voice recordings, please see 2.1.2.

Data processing for the purposes of providing our learning features, which may include speech assessment or feedback on your pronunciation, is based on contractual performance. Data processing for other purposes, in particular for training purposes, is based on our legitimate interest in optimizing our services.

4.2 Further use of AI tools in other processes

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