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← Booking.com · Privacy Policy

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Device details and behavioral data gathered through cookies and other tracking technologies when travelers engage with our platform

Our recurring work for analytical purposes includes the use of solutions that pseudonymize personal data or process personal data in encrypted formats. As much as possible, we strive to use anonymized and de-identified personal data for this analytical work.

We sometimes invite our customers to participate in market research and surveys. Review the information that accompanies this kind of invitation to understand what personal data will be collected and how it's used.

We may use your personal data to develop and enhance our machine learning models and artificial intelligence systems. For further details, see the section How we use artificial intelligence and make automated decisions .

We process your personal data to allow us to manage our financial operations, including maintaining our general accounting, settling payments with trip providers, and meeting our legal financial reporting, tax obligations, and mandatory disclosures to regulatory bodies. For example, we use transaction details from completed trips to prepare our annual financial statements.

Legal, regulatory & corporate compliance Handle and resolve legal claims and disputes Address possible regulatory investigations Defend our legal rights and interests as established in the Terms of Service in formal legal proceedings Manage individual requests, including data subject requests Comply with lawful requests from law enforcement Comply with laws and regulations that apply to our platform Conduct corporate governance and business audits

We use your personal data to run our business responsibly, defend our legal position and fulfill our duties under global laws. This includes handling corporate governance, managing formal disputes, and complying with binding regulatory requirements.

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