For matters that you have specifically consented to: From time to time Canva may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.

For troubleshooting, error resolution and service improvement: We may need to review your designs to support your request for help, correct general errors with the Canva Service or improve our services.

For matters that we are required to use your information by law: Canva will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use ⁠ (opens in a new tab or window) or our Acceptable Use Policy ⁠ (opens in a new tab or window) or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of Canva, our users or others.

Canva Education: Please note that references to advertising in this Section 2 do not apply to students using Canva Education - we do not serve advertising to students using Canva Education. We will not use User Content of Canva Education for AI training.

Summary: Canva uses information about you for different reasons, including to provide, customize and improve the Service.

3. Sharing your information

(a) How we share your information

We use the information we collect about you for the purposes set out in this policy:

Providing you with the Service: We use information about you to provide the Service to you. This includes allowing you to log in to Canva, operating and maintaining the Service, giving you access to your designs and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.

For data analytics: We use information about you to help us improve the Canva Service and our users' experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.

For Service improvement (including analytics and machine learning) : We may analyze your activity, content, media uploads and related data in your account to provide and customize the Service, including generating and storing that data as Memories, and to train our algorithms, models and AI products and services using machine learning to develop, improve and provide our Service. You can manage the use of your data for training AI to improve our Service in the privacy controls page under your privacy settings ⁠ (opens in a new tab or window) . You can manage your Memories in your AI personalization settings ⁠ (opens in a new tab or window) .

These activities include, but are not limited to:

labeling and detecting components in images (e.g., background, eyes) in order to provide and enhance photo editing tools such as background removal, blemish and red eye correction and erasure of components;

labeling raw individual data (e.g., "man with dog");

We use the information we collect about you for the purposes set out in this policy:

Providing you with the Service: We use information about you to provide the Service to you. This includes allowing you to log in to Canva, operating and maintaining the Service, giving you access to your designs and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.

For data analytics: We use information about you to help us improve the Canva Service and our users' experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.

For Service improvement (including analytics and machine learning) : We may analyze your activity, content, media uploads and related data in your account to provide and customize the Service, including generating and storing that data as Memories, and to train our algorithms, models and AI products and services using machine learning to develop, improve and provide our Service. You can manage the use of your data for training AI to improve our Service in the privacy controls page under your privacy settings ⁠ (opens in a new tab or window) . You can manage your Memories in your AI personalization settings ⁠ (opens in a new tab or window) .

These activities include, but are not limited to:

labeling and detecting components in images (e.g., background, eyes) in order to provide and enhance photo editing tools such as background removal, blemish and red eye correction and erasure of components;

labeling raw individual data (e.g., "man with dog");