232 APPS TRACKED · 227 CLAUSES ON FILE · 38 WITH NO CLAUSE TO QUOTE
← D-ID · Privacy Policy

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Paragraph 130 of 140

11. Applicative data retention

We use commercially reasonable efforts to retain non-customer Personal Data and Applicative Data in accordance with the below:

1. Applicative Data uploaded through the API which is not deleted by the user upon completion of a job (See docs.d-id.com ) is erased automatically: (i) through AWS settings, within 24 hours, (ii) in case of the D-ID Product is Agents, within 72 hours and (iii) in case of Insight Service, within 14 days.

2. While in the storage, awaiting processing or deletion, the Applicative Data is not accessed for any purpose, including not accessed for model training.

3. Users may set a "persist" flag when uploading the data via the API in which case it will be kept, on an encrypted AWS S3 storage, until erased by the user (See the delete function for every entry in the api doc https://docs.d-id.com/reference/get-started). Knowledge Documents which are uploaded to the Agent, in order to constitute a knowledge base for such Agent and in turn serves as the basis for the response for such Agent's users, are persistent.

4. Users may optionally provide via the API a signed URL pointing to the input data at their AWS S3 storage and optionally provide a signed URL pointing to their AWS S3 storage for placing the result in which case the result is not stored in D-ID's system.

5. Applicative Data uploaded through the web https://studio.d-id.com/ is kept as persistent until erased by the user at the studio website. Data uploaded to the studio will be visible in the studio's webpage and may be deleted by the user at any time.

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