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If a 3rd party AI process is connected, or made available via our platform, for customer use, our customers may choose, however are not required, to enter in PII such as their name, and email address, if they feel this will assist them in resolving their query. To ensure the safety of their data, Fastmail only allows connections via the Anthropic API with model training switched off. You can read more about the Anthropic DPA and Privacy Policy and how they process and handle PII via this link .
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