Archived snapshot: Glean · Is It Training on Me?

← Glean · AI Addendum

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Paragraph 7 of 69

Customer Hosted : Glean deploys its tenant as a managed service in isolation within your own cloud environment (GCP, AWS). Previously known as Cloud-Prem.

The product is the same in all deployment models, with the only difference being where the infrastructure runs and the level of control you have over specific deployment aspects.

Regardless of the deployment model:

Glean uses a single-tenant infrastructure, meaning that the infrastructure isolates your data from other customers' data. Your data doesn't leave this environment.

Glean is responsible for infrastructure and application management, including upgrades, patching, and monitoring.

Glean maintains support access to your environment for debugging and support purposes.

Contact your Glean account team to learn about opportunities to control specific aspects of your Glean environment.

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