Archived snapshot: Peloton · Is It Training on Me?

← Peloton · Privacy Policy

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To better understand our Member needs and provide efficient Member Support;

To provide personalized recommendations about our products and Services; and

To help us understand how users access and use our Services and to safeguard your experience.

Some of these Inferences based on activity and recommendations utilize internal machine learning models and may be supported by AI Service Providers. We use this data to build, train, analyze and improve the accuracy of our models. We manually review the recommendations and Inferences based on activity produced by the models against the underlying data from which the recommendations and/or personalizations were made.

Much of our AI use happens behind the scenes to enhance your experience and secure our Services. For example, we use data to build, train, analyze and improve the accuracy of our Services, improve our products and increase operational efficiency. While we may use third-party AI Service Providers, any personal data processed by these technologies is strictly for the enhancement of our Services. The data we share with third-party AI Service Providers is deidentified before it's shared and is not linked to you. Crucially, this data is not used by or shared with these third-party AI Service Providers to train their general AI models, for their own independent personalization purposes, or to improve products not associated with Peloton. We have strict contracts with these Service Providers to ensure your data is protected. They are required to follow all global data protection laws, our specific instructions, and our privacy policies.

We also use AI to help make our Services more reliable, accurate, and better overall for things like security monitoring, content generation and workout recommendations , Member support, and quality assurance. In some instances, we may develop AI powered features within our Products where you interact directly with AI which leverages your fitness and health goals in order to recommend plans and provide tips for improving performance (e.g. Peloton IQ).

You always have control and can opt out by toggling off "Personalized Experiences" in the Privacy section of Preferences in your Profile. See our complete approach to using AI and our commitment to responsible AI practices here .

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Running Route. We will have this information only if you allow Peloton to track and display your running routes. Please see "Outdoor Route Tracking" below for more information.

Physical Characteristics. Some physical characteristics are collected in connection with our Services; for example, some Services record your physical movement to provide feedback on your exercise form. Physical characteristics are not used to identify you. Depending on the privacy regulations in your jurisdiction, some of these physical characteristics may fall under the definition of biometric information ( see Biometric Privacy Policy ).

Your Image or Likeness. Your visual image or likeness (e.g., photographs, video and/or CCTV) if you visit our studios and/or showrooms or participate in live studio classes. Additionally, Peloton fitness equipment and Apps may contain a camera, microphone and Voice Control features. These features are not used for identification purposes. These features are in use only when activated by you, for example, to use the Peloton Guide and the Cross-Training Series, to take a Peloton user profile photo, for usage of the Apps, in accordance with your settings on your device.

Voice. We may use a person's voice to activate the Services and follow workout commands where Voice Control is available. If a person opts in, voice data may be used to improve our abilities to understand voice commands in general when you are using the Peloton Guide and the Cross Training Series. This data is not used for identification purposes nor is it stored by Peloton.

Workout Characteristics. Information you provide in order to track your performance and chart your progress while using our Services, e.g. gender, height, weight, heart rate (if a provided by a Paired Application or a compatible heart rate monitor is connected), workout repetitions, exercises, weights and equipment used.

User Generated Content. Any content or material you publish or post such as posts, messages, images, audio, hashtags/tags, photos or videos on our Services for example, in Teams' feeds or on the Leaderboard, as described in the sections relating to User Generated Content in our Terms and our Community Guidelines.

Paired Applications: Third Party Apps and Accounts that you Link to your Peloton account and Other Applications. We enable you to connect your Peloton account with third parties (i.e. devices, apps, APIs, or websites that integrate with the Services). Where you choose to connect another company's device or account to your Peloton account, or engage in Services that feature a partnership with a third party, we may, with your consent, collect information from your use of the connected device(s) to facilitate interaction with our Services. Activity trackers are an example of a connected device, and music streaming is an example of a connected account. Information collected by these third parties is subject to their terms and policies and governed by your privacy choices recorded with these third parties.

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