Archived snapshot: Pipedrive · Is It Training on Me?

← Pipedrive · AI Addendum

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If you don't have account settings (admin) access, ask your Pipedrive admin to turn off your Nova access in Settings > Manage Users. If there's no admin available to do this or you'd like Pipedrive to action it directly, contact our support team and we'll disable Nova for you.

Compliance practices FAQ

Does Pipedrive use client data to train AI models in Nova?

Pipedrive does not permit third parties to use client data to improve or train AI models, nor do we use client data to train our models without your permission.

How is my data protected when processed by Nova?

Nova uses the same technical and organizational measures as the other Pipedrive Services.

For more information, see: DPA, Section 8 and Annex 2 (Technical and Organizational Measures): https://www.pipedrive.com/en/privacy/dpa and our Trust Center: https://trustcenter.pipedrive.com/

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