2.8 Communications from Proton : We mainly use your email address for account-related questions, communication, and recovery. By signing up to our Service, you agree to receive communications from us, which may include promotional emails. You can stop receiving emails from us by following the unsubscribe instructions included in every email we send. Alternatively, you can login (new window) to the Proton dashboard and adjust your email preferences under the 'Account' tab.
2.9 Payment information: We rely on Chargebee to process payments. Strictly necessary information is shared with Chargebee for credit card, PayPal, Stripe and Bitcoin transactions in order for the payment to be successful and associated with your account. Chargebee does not have access to your email or your Proton account information. We rely on third parties to process credit card, PayPal, and Bitcoin transactions and must therefore share payment information with them. We do not retain full credit card details, we only save your name and the last 4 digits of the credit card number. Anonymous cash or Bitcoin payments and donations are accepted. We may use your account data for payment-related matters, including but not limited to sending you emails, invoices, receipts, notices of delinquency, and alerts to update payment information. The legal basis of these processing activities is the necessity to the execution of the contract to provide the Services. In order to respect the principle of data minimisation, we reserve our right to remove payment information from our systems that is no longer valid, without notice.
2.10 Native applications: When you use our native applications, including mobile and desktop versions, we (or platform and operating system providers) may collect certain technical information. We may use analytics software, app statistics and crash reporting, or other tools to help diagnose problems, send information to our developers in order to rapidly fix bugs and improve our services. Some platforms and system components, such as Google's Play Store or Apple's App Store, may also collect aggregate, anonymous statistics, which may be governed by their respective privacy policies and Terms of Service. Such statistics can include most commonly used devices and operating systems, total number of installs and uninstalls, and the total number of active users. Our applications do not access or track any location-based information from your device.
2.11 Proton Scribe: Proton Scribe is a feature that allows you to use our self-developed writing assistant to help you compose your messages or documents. By default, this feature operates locally on your device. You also have the possibility to have it operate server side, in which case only the minimal data necessary to make our service function will be shared with the servers. No log, account data or content data will be stored on our servers. Proton Scribe does not use content data or any of your data to train its models.
2.12 Dark Web Monitor: Dark Web Monitor is an opt-in feature that scans hidden parts of the internet for breached or stolen personal data in relation with your Account. When you activate this feature, our systems will scan data associated with your Account (such as email addresses, usernames, phone numbers) against our own threat intelligence datasets and inform you of any detection. No user data is ever shared with third parties in that process.
2.13 Social Media: We are active on Facebook, Instagram, Linkedin, Twitter, Reddit, and Mastodon. Any information, communication, or material you submit to us via social media platforms is done at your own risk without any guarantee of privacy. We cannot control the actions of other users of these platforms or the actions of the platforms themselves. Your interactions with those features and platforms are governed by the privacy policies of the companies that provide them.
2.14 Links to other websites and embedded content: Our website may contain links to other websites of interest. However, we are not responsible for the content of any website that we link to, and external sites are governed by their own Terms of Service and privacy policies. We may use third parties to provide embedded content (e.g. pictures) on our website which may collect information about you. The legal basis for this processing is our legitimate interest to operate our website economically.