232 APPS TRACKED · 227 CLAUSES ON FILE · 38 WITH NO CLAUSE TO QUOTE
Is It Training on Me?
← Zapier · AI Addendum

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Passage 1 of 2, in context

Paragraph 47 of 112

Zapier's data handling and security measures

🔒 Customer Content

Customer content is information customers upload to or process through Zapier, such as CRM records passed through a Zap, support tickets processed by an Agent, data stored in Tables, and responses collected through Forms.

No Model Training or Improvement on Enterprise Customer Content. Enterprise customers are automatically opted out of Zapier using their content for model training and improvement purposes. All other customers may opt out at any time.

Zapier subprocessors are prohibited from using customer content for their own model training. Before using any subprocessor, Zapier reviews each subprocessor's data privacy and security practices before onboarding it. See our subprocessor list and sign up at the Trust Center for change notifications.

Zapier has implemented OpenAI's Zero Day Retention (ZDR) feature . If a customer uses their own OpenAI key, the terms of the customer's agreement with OpenAI will govern how OpenAI handles their data instead. See Bring Your Own Key (BYOK) and Bring Your Own Model (BYOM) below.

Zapier's data retention policy governs how Zapier handles customer content.

Passage 2 of 2, in context

Paragraph 47 of 112

Zapier's data handling and security measures

🔒 Customer Content

Customer content is information customers upload to or process through Zapier, such as CRM records passed through a Zap, support tickets processed by an Agent, data stored in Tables, and responses collected through Forms.

No Model Training or Improvement on Enterprise Customer Content. Enterprise customers are automatically opted out of Zapier using their content for model training and improvement purposes. All other customers may opt out at any time.

Zapier subprocessors are prohibited from using customer content for their own model training. Before using any subprocessor, Zapier reviews each subprocessor's data privacy and security practices before onboarding it. See our subprocessor list and sign up at the Trust Center for change notifications.

Zapier has implemented OpenAI's Zero Day Retention (ZDR) feature . If a customer uses their own OpenAI key, the terms of the customer's agreement with OpenAI will govern how OpenAI handles their data instead. See Bring Your Own Key (BYOK) and Bring Your Own Model (BYOM) below.

Zapier's data retention policy governs how Zapier handles customer content.

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