Does Otter.ai train on your data?
Otter trains its AI on your recordings and transcriptions. The policy says the audio is de-identified but concedes the transcripts may still contain personal information.
No opt-out found in this policy
"Improve and monitor the Services, including training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)"
- 7 Sept 2026
- 5 Oct 2026
- Basic, Pro & Business
- global
- Fetched from the company
- 88782864…7844
How we read it: The clause draws a distinction worth noticing: the audio is described as de- identified, but the transcriptions are not, and the policy explicitly acknowledges they "may contain Personal Information". De-identification is claimed for one input and not the other. The policy states the training use and is silent on how to refuse it. Searched this capture for an AI-training control: the opt-out language it does contain covers marketing email, analytics and US state-privacy disclosures, none of which touch model training. Graded on what the document establishes.
opt out, opt-out, object to, objection, legitimate interest, withdraw, settings, disable
What the document does offer
- in the policy: "Object to processing. You have the right to object to our processing of your Personal Information where we are relying on a legitimate interest" — gated by the section opener, "Depending on where you live and subject to certain exceptions"
- the purpose table gives the training row's basis as "Consent or Legitimate interests", so the objection right would reach it where the right applies at all
- "You have the right to opt out of the 'sale' of your Personal Information and the processing of your Personal Information for targeted advertising" — advertising, not training
- Google Analytics opt-out, personalized-ads opt-outs, AppChoices, and cookie blocking — none touches the training clause
- trust.otter.ai renders 1,142 characters and contains no model-training language at all
Why none of it applies: The training row is processed under "Consent or Legitimate interests", so an objection would reach it — but the rights section opens "Depending on where you live and subject to certain exceptions", which is the same geographic gate that keeps Atlassian at F and that Perplexity did not have when it moved to D. Every other control in the document is about advertising, analytics or sale. So the F stands: for a reader outside a rights jurisdiction the policy offers no route, and the policy will not say who that is.
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- None offered
- Not stated
- 86 / 100
- Qualified
- Unknown
How to opt out of Otter.ai training
Plan by plan, from what Otter.ai's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
Basic, Pro & Business
No opt-out is stated in the policy on file for Otter.ai.
What this policy has done since we started watching
No change detected. We've held a copy of Otter.ai's policy since 13 Aug 2026 and re-read it since, across 2 captures. The text hasn't moved in a way that touches this verdict. That's a fact about the document, and it's only knowable by having kept the earlier copies.
Everything we read
Vendor response
We wrote to Otter.ai on 20 Aug 2026, quoting the clauses above and inviting a correction. Nothing has come back. That's published because a company declining to comment on its own policy is something a reader should know, and because the invitation should be on the record whether or not it's taken up. Any reply goes here, word for word.
Report a wrong clause