Salesforce Pipedrive
On what the policies say, there's nothing between them. Both are graded B.
Salesforce
Salesforce's Agentforce privacy FAQ says it "does not currently use Customer Data to train generative AI models", and that its Product Terms require customers to opt in before it could.
Verdict
B
- Does not train on you by default
- No opt-out in the policy
- Off by default. Training happens only if you opt in, or not at all.
- 10 Sept 2026
Pipedrive
Pipedrive's Nova FAQ says it does not use client data to train its models without your permission, and its terms bar third parties from training on it. Beta AI features are the exception.
Verdict
B
- Does not train on you by default
- No opt-out in the policy
- Off by default. Training happens only if you opt in, or not at all.
- 5 Oct 2026
Salesforce: every plan
Salesforce · what each plan can refuse · checked 10 Sept 2026
Agentforce customers (Customer Data)
NO
Nothing to switch off
Not stated
Not stated
Unknown
13 / 50
Training happens only if you opt in
0 / 33
Nothing is on, so nothing needs refusing
0 / 4
No paywall on the control
0 / 4
One kind of data is in scope
2 / 4
The policy does not say whether people read it
2 / 2
Nothing is said about de-identification
Agentforce customers (Customer Data)TRAINS: NO
- Nothing to switch off
- Not stated
- 17 / 100
- Not stated
- Unknown
Pipedrive: every plan
Pipedrive · what each plan can refuse · checked 5 Oct 2026
All accounts
NO
Nothing to switch off
Not stated
Not stated
Unknown
13 / 50
Training happens only if you opt in
0 / 33
Nothing is on, so nothing needs refusing
0 / 4
No paywall on the control
0 / 4
One kind of data is in scope
2 / 4
The policy does not say whether people read it
2 / 2
Nothing is said about de-identification
All accountsTRAINS: NO
- Nothing to switch off
- Not stated
- 17 / 100
- Not stated
- Unknown