In addition to the data practices described above, this section describes how we process your personal data when you use our artificial intelligence features.

Chegg implements and makes available features that include, utilize, operate with, or are based on artificial intelligence (each, an " AI Function "). When you use an AI Function, certain types of your personal data may be processed by and/or transmitted to third-party providers to enable the functionality. For example, an AI Function may capture your voice, text inputs, as well as the outputs generated in response to your query. Some AI Functions, including our Speaking Practice and Conversation features, are powered by third-party companies such as Azure AI Speech Services, OpenAI, and Anthropic. We may also process such information to troubleshoot and improve the service by training our machine-learning models with support from expert human reviewers. Audio information will not be used to uniquely identify you.

We and/or our business partners may use the personal data you provide through AI Functions to improve our services, including to train or fine-tune our artificial intelligence and machine learning models. You may have the right to opt out of such use depending on your jurisdiction; please refer to the Region-Specific Disclosures section below for more information.

We do not use content submitted by users we know to be under 18 to train or improve any artificial intelligence model, and we do not disclose that content to third parties for their own purposes.

We disclose or otherwise make available personal data in the following ways:

To Other Users : When you use Chegg, you may set up your personal profile, connect with instructors, coaches or other learners, send and receive messages, perform searches and queries, enroll in events and courses, and transmit information through various channels. We may display your profile name and other optional profile details to other users. If you share comments or content through our services, that information will be made available to certain or all other Chegg customers, or the general public, based on the applicable privacy settings and intended recipients. Keep in mind that the users who view user-generated content can always reshare or redistribute the content both on and off our services or save or copy the content outside of our services. In addition, by publicly posting content on our services, you are directing us to disclose that information as broadly as possible and directing those accessing the content to do the same.

If you submit user content, this content may be visible to other users who can provide feedback. Do not provide any personal data through these channels that you do not want shared. Never provide Sensitive Personal Data.