Does Shopify train on your data?
Shopify explains its machine learning as automated decision-making with a human in the loop. What the models learn from, and whether that includes you, is a different question it does not answer.
This clause is real, but it doesn't resolve the training question - see the finding below.
"Our use of Machine Learning One of the ways in which we are able to help merchants using Shopify is by using techniques like "machine learning" (some laws, including certain EEA and UK laws, may refer to this as "automated decision-making") to help us improve our services."
- 7 Sept 2026
- 5 Oct 2026
- All plans
- global
- Fetched from the company
- BA4B2C9A…F6FE
Why this is still UNCLEAR: The framing is careful and, on its own terms, reassuring: machine learning is glossed as what some laws call automated decision-making, and the policy commits either to keeping a human involved or to confining it to decisions without legal effect — app store ordering is the example given. That is a statement about consequences, not about inputs. No form of "train" appears in the document. A merchant learns their data may drive a decision and not whether it builds the thing making it.
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- Not established
- Not stated
- —
- —
- Not established
How to opt out of Shopify AI training
Plan by plan, from what Shopify's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
All plans
Not graded, so no route is pointed at. The framing is careful and, on its own terms, reassuring: machine learning is glossed as what some laws call automated decision-making, and the policy commits either to keeping a human involved or to confining it to decisions without legal effect — app store ordering is the example given. That is a statement about consequences, not about inputs. No form of "train" appears in the document. A merchant learns their data may drive a decision and not whether it builds the thing making it.
What this policy has done since we started watching
No change detected. We've held a copy of Shopify's policy since 30 Aug 2026 and re-read it since, across 2 captures. The text hasn't moved in a way that touches this verdict. That's a fact about the document, and it's only knowable by having kept the earlier copies.
Everything we read
Vendor response
We haven't yet written to Shopify about this verdict, and they haven't disputed, clarified or announced a change to any clause quoted above. When either happens it's published here, word for word.
Report a wrong clause