Does Chase train on your data?
Chase's online privacy policy never mentions AI, machine learning or model training. Its parent's institutional notice doesn't either.
Read alongside the J.P. Morgan verdict, which covers the corporate and institutional notice: this is the consumer bank, and both documents are silent in the same way. Across 14,000 characters there is no "train", no "machine learning", no "artificial intelligence" and no "model". For an institution that publishes extensively about AI elsewhere, the absence is from the one document that would bind it. Re-read on 7 October 2026 with two more documents. The US consumer privacy notice is silent too. The Digital Services Agreement gained a section called "Artificial Intelligence Features" in June 2026. It covers AI that processes your requests, what it can get wrong and how to report errors. It never says whether your data trains a model.
- Chase privacy notice, captured 2026-08-17 (https://www.chase.com/digital/resources/privacy-security/privacy/online-privacy-policy) · Chase US consumer privacy notice, captured 2026-10-07 (https://www.chase.com/digital/resources/privacy-security/privacy/consumer-privacy-notice.html) · Chase Digital Services Agreement, last updated June 2026, read 2026-10-07 (PDF, https://static.chasecdn.com/content/dam/legal-agreements/library/en/dsa_la/versions/dsa_la.pdf)
- train, training, fine-tune, machine learning, artificial intelligence, AI, model
- 0 of 55 raw hits
- 7 Oct 2026
All 55 are in the Digital Services Agreement. "AI" (43) and "artificial intelligence" (10) are in its AI Features section, its contents list and its definitions, about AI used on your requests. "Training" (2) is about installing software. None is about training a model on your data.
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- Not established
- Not stated
- —
- —
- Not established
How to opt out of Chase AI training
Plan by plan, from what Chase's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
All customers
Not graded, so no route is pointed at. Read alongside the J.P. Morgan verdict, which covers the corporate and institutional notice: this is the consumer bank, and both documents are silent in the same way. Across 14,000 characters there is no "train", no "machine learning", no "artificial intelligence" and no "model". For an institution that publishes extensively about AI elsewhere, the absence is from the one document that would bind it. Re-read on 7 October 2026 with two more documents. The US consumer privacy notice is silent too. The Digital Services Agreement gained a section called "Artificial Intelligence Features" in June 2026. It covers AI that processes your requests, what it can get wrong and how to report errors. It never says whether your data trains a model.
What this policy has done since we started watching
The record starts here. Chase's 2 documents were first captured on 17 Aug 2026, and there's no earlier copy to compare them against, so this verdict has no history behind it yet. From now on every re-read is diffed against those copies, and anything that moves appears here.
Vendor response
We haven't yet written to Chase about this verdict, and they haven't disputed, clarified or announced a change to any clause quoted above. When either happens it's published here, word for word.
Report a wrong clause