Does HSBC train on your data?
HSBC's group privacy notice and its UK notice never mention AI, machine learning or model training. The one "train" in either is about staff.
Re-read on 7 October 2026. The UK privacy notice this entry couldn't reach in August is published as a PDF, effective January 2026, beside a separate notice for the mobile app. Neither mentions AI, machine learning or model training. The UK notice's one "train" is "Train our people", and the mobile notice's one "model" is your device's make and model. The group notice, in its newest copy, says nothing either. HSBC does say it uses automated systems for credit and fraud decisions. It doesn't say whether customer data trains them.
- HSBC privacy notice, captured 2026-08-31 (https://www.hsbc.com/privacy-notice) · HSBC UK privacy notice, effective January 2026, read 2026-10-07 (PDF, https://www.hsbc.co.uk/content/dam/hsbc/gb/pdf/privacy-notice-full.pdf) · HSBC UK mobile privacy notice, captured 2026-10-07 (https://www.hsbc.co.uk/mobile-privacy-notice/)
- train, training, fine-tune, machine learning, artificial intelligence, AI, model
- 0 of 2 raw hits
- 7 Oct 2026
One "train", in the UK notice: "Train our people". One "model", in the mobile notice, about your device's make and model. Nothing in any of the three is about training a model.
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- Not established
- Not stated
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- Not established
How to opt out of HSBC AI training
Plan by plan, from what HSBC's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
All customers
Not graded, so no route is pointed at. Re-read on 7 October 2026. The UK privacy notice this entry couldn't reach in August is published as a PDF, effective January 2026, beside a separate notice for the mobile app. Neither mentions AI, machine learning or model training. The UK notice's one "train" is "Train our people", and the mobile notice's one "model" is your device's make and model. The group notice, in its newest copy, says nothing either. HSBC does say it uses automated systems for credit and fraud decisions. It doesn't say whether customer data trains them.
What this policy has done since we started watching
No change detected. We've held a copy of HSBC's documents since 17 Aug 2026 and re-read them since, across 3 captures of 2 documents. The text hasn't moved in a way that touches this verdict. That's a fact about the documents, and it's only knowable by having kept the earlier copies.
Vendor response
We haven't yet written to HSBC about this verdict, and they haven't disputed, clarified or announced a change to any clause quoted above. When either happens it's published here, word for word.
Report a wrong clause