Does Abridge train on your data?
Abridge's privacy policy never states whether your content is used to train AI models — a documented absence, not an unread document.
Abridge's privacy policy contains no form of "train" and no machine-learning or artificial-intelligence language, on 14 Aug and again in the revision dated 27 Aug 2026. It transcribes and summarises medical consultations, which makes the input clinical conversations between doctors and patients. The August revision adds a biometric section that comes closest to the question: voiceprints, recorded voluntarily, are used "solely to improve the accuracy of dictation, speech recognition, speaker identification, and transcription" in your own sessions, with consent, a one-year retention limit and destruction on request. That governs the enrolment recording, not the consultations themselves — on whether those train a model, the document is still silent. There is a structural reason for that silence, and a careful reader meets it on the first screen. The policy's applicability section says it "does not apply to the content that our customers (e.g., hospitals, healthcare systems) and their authorized users upload and store in our services", that Abridge processes that Customer Data "solely on behalf of our customers", and that a patient should "refer to your provider's Notice of Privacy Practices". The consultations are governed by contracts with hospitals and by each provider's own notice — documents this site cannot read. The absence is by design rather than by accident, which is a different finding from silence, and the entry now says which one it is.
- Abridge privacy policy, captured 2026-08-14 (https://www.abridge.com/privacy) · Abridge privacy policy, revision dated 27 Aug 2026, captured 2026-08-31 (https://www.abridge.com/privacy)
- train, training, trains, fine-tune, machine learning, artificial intelligence, AI model, large language model
- 0
- 1 Sept 2026
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- Not established
- Not stated
- —
- —
- Not established
How to opt out of Abridge AI training
Plan by plan, from what Abridge's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
All accounts
Not graded, so no route is pointed at. Abridge's privacy policy contains no form of "train" and no machine-learning or artificial-intelligence language, on 14 Aug and again in the revision dated 27 Aug 2026. It transcribes and summarises medical consultations, which makes the input clinical conversations between doctors and patients. The August revision adds a biometric section that comes closest to the question: voiceprints, recorded voluntarily, are used "solely to improve the accuracy of dictation, speech recognition, speaker identification, and transcription" in your own sessions, with consent, a one-year retention limit and destruction on request. That governs the enrolment recording, not the consultations themselves — on whether those train a model, the document is still silent. There is a structural reason for that silence, and a careful reader meets it on the first screen. The policy's applicability section says it "does not apply to the content that our customers (e.g., hospitals, healthcare systems) and their authorized users upload and store in our services", that Abridge processes that Customer Data "solely on behalf of our customers", and that a patient should "refer to your provider's Notice of Privacy Practices". The consultations are governed by contracts with hospitals and by each provider's own notice — documents this site cannot read. The absence is by design rather than by accident, which is a different finding from silence, and the entry now says which one it is.
What this policy has done since we started watching
2 changes detected since 14 Aug 2026. Each one is a diff between two archived copies, and each links to the passage that moved.
Vendor response
We wrote to Abridge on 21 Aug 2026, quoting the clauses above and inviting a correction. Nothing has come back. That's published because a company declining to comment on its own policy is something a reader should know, and because the invitation should be on the record whether or not it's taken up. Any reply goes here, word for word.
Report a wrong clause