Does Dropbox train on your data?
Dropbox commits not to build generative AI models on customer content without consent. The commitment is real, but it lives in a principles page, not the policy.
No opt-out found in this policy
"We will not build generative AI models using customer content without consent."
- 17 Aug 2026
- 5 Oct 2026
- All accounts
- global
- Fetched from the company
- 07B8F873…FC4F
How we read it: Three limits worth knowing, none of which undo the commitment. It is scoped to generative AI models, so non-generative or predictive machine learning is not addressed either way. The consent mechanism is not described — the page says "without consent" without saying what granting it would look like. And this is a principles document, dated April 2025, rather than contract terms: the privacy policy itself still contains no form of the word "train" and merely points at an FAQ. Graded on the commitment because it is published, dated and unambiguous, but the strongest available statement being a principles page is itself worth noticing.
What each plan can refuse
The same questions, asked of every plan we could identify. Every cell comes from a quoted clause or a documented search - see the evidence above.
- Nothing to switch off
- Not stated
- 18 / 100
- Not stated
- Unknown
How to opt out of Dropbox AI training
Plan by plan, from what Dropbox's own policy says about refusing. Where it publishes the steps, they're listed here with the limits they carry. Where there's nothing to switch off, or nothing graded, this says so instead of inventing a menu path.
All accounts
Nothing to switch off: Dropbox's policy says training is off here.
What this policy has done since we started watching
3 changes detected since 2 Jan 2023. Each one is a diff between two archived copies, and each links to the passage that moved.
Vendor response
We haven't yet written to Dropbox about this verdict, and they haven't disputed, clarified or announced a change to any clause quoted above. When either happens it's published here, word for word.
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